We are Systematix and we are currently looking for an experienced, hands-on IT Operations Site Lead to provide onsite technology leadership and end-user support for one of our key clients in Cardiff, Wales.
ABOUT THE PROJECT Our client is a global leader in life sciences and technology, supporting customers around the world with innovative solutions that advance and accelerate scientific research and development. The organization is seeking an experienced IT Site Lead to take ownership of day-to-day technology support at its Cardiff location. Working alongside an existing onsite IT resource and broader global IT teams, the successful candidate will serve as the primary technology point of contact for the site, providing hands-on technical support while proactively engaging with the business to identify issues, improve service, and ensure users have the technology support they need. This is not a traditional reactive support role. We are looking for someone who enjoys being visible within the business, builds strong relationships with users and stakeholders, takes ownership of issues, and actively looks for opportunities to improve the onsite technology experience.
ABOUT THE RESPONSIBILITIES
Act as the primary onsite IT lead and technology point of contact for the Cardiff location.
Provide leadership, technical guidance, and escalation support to the existing onsite IT support resource.
Build strong relationships with business users and proactively identify and address technology issues and requirements.
Provide advanced second-line end-user support for IT systems, applications, hardware, and infrastructure.
Troubleshoot and resolve desktop, laptop, peripheral, software, operating system, connectivity, and other end-user technology issues.
Configure, install, deploy, and support PCs, peripherals, and desktop technologies.
Provide technical guidance to users and management regarding IT-related issues and solutions.
Support local IT infrastructure, systems, applications, and technology services.
Coordinate with global infrastructure, Digital Workplace, Service Desk, security, and other IT teams to resolve issues and deliver technology services.
Support local implementations, technology deployments, upgrades, and rollout initiatives.
Ensure incidents, requests, troubleshooting activities, and resolutions are appropriately documented within the Service Desk system.
Identify opportunities to improve IT service delivery, user experience, efficiency, and effectiveness at the site.
Maintain appropriate technical documentation, procedures, and user guidance.
Support business-critical and department-specific applications as required.
Provide proactive communication and follow-through on technical issues through resolution.
Participate in out-of-hours support activities when required.
ABOUT THE REQUIREMENTS
4+ years of experience providing second-line desktop, end-user, or IT operations support within a corporate environment, with demonstrated experience operating at a senior or lead level.
Strong hands-on knowledge of Microsoft Windows operating systems, Microsoft Office applications, and enterprise desktop technologies.
Strong knowledge of PCs, laptops, peripherals, and end-user hardware and software configurations.
Experience installing, configuring, deploying, maintaining, and troubleshooting desktop technologies.
Good understanding of corporate IT infrastructure and network environments.
Strong troubleshooting and diagnostic skills with the ability to independently investigate and resolve complex technical issues.
Demonstrated ability to act as a technical escalation point and provide guidance to other IT support resources.
Strong customer service orientation with a proactive, business-facing approach to IT support.
Ability to build effective relationships with users, business leaders, and technical teams.
Excellent communication, judgment, organizational, and follow-through skills.
Ability to take ownership of issues and drive them through to resolution.
Comfortable working independently while collaborating with geographically distributed IT teams.
PREFERRED QUALIFICATIONS
Degree, diploma, or equivalent qualification in Information Technology or a related discipline.
Current professional IT certifications.
Experience working within a global enterprise environment.
Experience supporting life sciences, scientific, laboratory, manufacturing, or similarly complex business environments.
Experience supporting IT implementations, deployments, and technology rollout projects.
Experience working with enterprise Service Desk and ITSM processes.
ABOUT THE ROLE This is an initial three-month contract opportunity with the potential for extension depending on ongoing business requirements. The role will be performed onsite at our client’s location in Cardiff, Wales. The successful candidate will serve as the senior onsite IT resource and will be expected to take a visible, proactive role within the business while providing technical leadership and support to the existing onsite resource.
AI DISCLOSURE As part of our recruitment process, Systematix may use artificial intelligence (AI) tools to assist with resume screening, candidate matching, and recruitment administration. All hiring decisions are ultimately made by our recruitment and hiring teams.
APPLY NOW If you are interested in finding out more, please contact us or submit your resume to jobs@systematix.com. Know someone who would be a great fit? We welcome referrals of qualified candidates and are always interested in connecting with talented IT professionals.
ABOUT SYSTEMATIX Systematix is a Canadian-owned Global Consulting and Resourcing firm with nearly 50 years of experience delivering technology solutions to clients across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we value diverse perspectives, experiences, and backgrounds.
Systematix. Solutions Focused. People Driven.
Mechanical Design Engineer
We are Systematix and we are currently looking for a hands-on Mechanical Design Engineer to contribute to the development of sophisticated scientific instrumentation for one of our key clients.
ABOUT THE PROJECT Our client is a global leader in science and technology, developing advanced analytical instrumentation used by scientists and researchers around the world. As part of its ongoing product development initiatives, the organization is seeking a Mechanical Design Engineer to join a multidisciplinary Hardware Product Development team responsible for designing, integrating, prototyping, and verifying technologies for state-of-the-art analytical instruments. The successful candidate will work closely with mechanical, electrical and systems engineers, research scientists, and product development teams throughout the product development lifecycle, helping transform technical concepts into functional, manufacturable, and reliable solutions.
ABOUT THE RESPONSIBILITIES
Develop and design mechanical components, assemblies, and test fixtures for mass spectrometry modules supporting current and future products.
Create detailed 3D CAD models and engineering designs using CATIA and SolidWorks.
Produce complete engineering work packages, including detailed GD&T drawings, tolerance analyses, Bills of Material, and supporting technical documentation.
Build and evaluate prototype assemblies to validate functionality, manufacturability, and ease of assembly.
Perform hands-on troubleshooting of mechanical designs and prototype assemblies and document findings and recommendations.
Collaborate with engineers, research scientists, product development teams, and project managers to translate theoretical concepts and product requirements into functional prototypes and production-ready designs.
Apply sound engineering principles to mechanical design challenges involving precision components and complex scientific instrumentation.
Support design verification activities and contribute to the investigation and resolution of mechanical performance issues.
Provide technical support for released products with a focus on improving manufacturing yield, field reliability, product quality, and cost.
Apply Design for Manufacturability and Assembly principles throughout the product development process.
Use rapid prototyping and 3D printing technologies to support design development, evaluation, and testing.
Participate in design reviews and contribute to continuous improvement of engineering practices and product designs.
ABOUT THE REQUIREMENTS
University degree in Mechanical Engineering or a closely related engineering discipline.
Minimum of 3 years of professional mechanical design experience.
Strong hands-on experience with CATIA and SolidWorks.
Demonstrated experience creating complex 3D CAD models, engineering drawings, and mechanical assemblies.
Strong knowledge and practical application of Geometric Dimensioning and Tolerancing (GD&T).
Experience performing tolerance analysis and developing detailed engineering documentation and Bills of Material.
Experience designing mechanical components with consideration for product cost, reliability, manufacturability, and assembly.
Hands-on mechanical aptitude with experience building, testing, troubleshooting, and refining prototypes.
Experience with 3D printing and rapid prototyping technologies.
Strong analytical and problem-solving capabilities.
Ability to work effectively within multidisciplinary engineering and scientific teams.
Strong communication and documentation skills.
PREFERRED QUALIFICATIONS
Experience designing precision mechanical components or assemblies for scientific, laboratory, medical, or other sophisticated instrumentation.
Experience with mass spectrometry, analytical instrumentation, or laboratory technologies.
Knowledge or demonstrated interest in physics, analytical science, or life science technologies.
Experience supporting products through multiple phases of the product development lifecycle, from concept and prototyping through verification and commercialization.
Experience providing engineering support for released products, manufacturing yield improvements, reliability initiatives, or product cost reduction.
ABOUT THE ROLE This is a contract opportunity supporting the development of advanced scientific instrumentation as part of a multidisciplinary Hardware Product Development team. The expected pay range for this position is CAD $45–50 per hour, depending on experience, qualifications, and overall fit for the role.
AI DISCLOSURE As part of our recruitment process, Systematix may use artificial intelligence (AI) tools to assist with resume screening, candidate matching, and recruitment administration. All hiring decisions are ultimately made by our recruitment and hiring teams.
APPLY NOW If you are interested in finding out more, please contact us or submit your resume to jobs@systematix.com. Know someone who would be a great fit? We welcome referrals of qualified candidates and are always interested in connecting with talented professionals.
ABOUT SYSTEMATIX Systematix is a Canadian-owned Global Consulting and Resourcing firm with nearly 50 years of experience delivering technology solutions to clients across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we value diverse perspectives, experiences, and backgrounds.
Systematix. Solutions Focused. People Driven.
Electrical Engineering Technologist
We are Systematix and we are currently looking for a hands-on Electrical Engineering Technologist to support the development, prototyping, and qualification of sophisticated electrical hardware for one of our key clients.
ABOUT THE PROJECT Our client is a global leader in science and technology, developing advanced analytical instrumentation used by scientists and researchers around the world. As part of its ongoing product development initiatives, the organization is seeking an Electrical Engineering Technologist to join a multidisciplinary Hardware Product Development team supporting the development and qualification of new electrical hardware. The successful candidate will work closely with Electrical Designers and other engineering professionals in a highly hands-on rapid-prototyping environment. The role will focus on building and operating electrical test fixtures, cable harnesses, and supporting hardware while also assisting with electronic component procurement, prototype PCBA development, and laboratory operations.
ABOUT THE RESPONSIBILITIES
Build electrical test fixtures, load boxes, cable harnesses, and related equipment required for the qualification and testing of new electrical hardware.
Develop, assemble, and operate engineering-grade test fixtures under the direction of Electrical Designers.
Perform hands-on electronic assembly activities, including SMD and through-hole soldering.
Support the procurement, organization, and kitting of electronic components being supplied to rapid-prototype PCBA vendors.
Work closely with Electrical Designers and component procurement specialists to evaluate the suitability, availability, and equivalency of electronic components used in hardware development.
Assist with prototype PCBA development and troubleshooting activities.
Use laboratory test and measurement equipment including bench multimeters, oscilloscopes, function generators, and related electrical development tools.
Support electrical hardware testing, troubleshooting, verification, and qualification activities.
Maintain frequently used laboratory components, consumables, tools, and equipment inventory.
Support laboratory equipment registration, maintenance, and calibration activities.
Document test fixture configurations, build information, component details, and other technical information as required.
Collaborate with engineering team members to support rapid prototyping, testing, and continuous improvement activities.
ABOUT THE REQUIREMENTS
Electrical Engineering Technologist diploma or higher, or equivalent education and practical experience.
Hands-on experience working within a research, engineering development, or rapid-prototyping environment.
Strong practical electrical and electronics skills.
Demonstrated experience building and operating custom electronic test fixtures.
Hands-on experience building cable harnesses and performing electrical assembly work.
Demonstrated SMD and through-hole soldering experience.
Experience using standard electrical laboratory and development equipment, including multimeters, oscilloscopes, and function generators.
Ability to read and interpret electrical schematics, technical drawings, component specifications, and related engineering documentation.
Strong troubleshooting and problem-solving skills.
Excellent attention to detail and commitment to quality.
Ability to work effectively and collaboratively with Electrical Designers, engineers, procurement specialists, and other technical team members.
Strong organizational and communication skills.
PREFERRED QUALIFICATIONS
Eligibility for or membership with a recognized organization of certified engineering technologists, such as OACETT.
Experience using electrical and/or mechanical CAD software.
Experience supporting prototype PCB or PCBA development.
Experience with electronic component selection, substitution, equivalency analysis, or procurement.
Experience supporting the development of scientific, laboratory, medical, or other sophisticated electronic instrumentation.
ABOUT THE ROLE This is a contract opportunity supporting the development and qualification of advanced scientific instrumentation as part of a multidisciplinary Hardware Product Development team. The expected pay range for this position is CAD $40–45 per hour, depending on experience, qualifications, and overall fit for the role.
AI DISCLOSURE As part of our recruitment process, Systematix may use artificial intelligence (AI) tools to assist with resume screening, candidate matching, and recruitment administration. All hiring decisions are ultimately made by our recruitment and hiring teams.
APPLY NOW If you are interested in finding out more, please contact us or submit your resume to jobs@systematix.com. Know someone who would be a great fit? We welcome referrals of qualified candidates and are always interested in connecting with talented professionals.
ABOUT SYSTEMATIX Systematix is a Canadian-owned Global Consulting and Resourcing firm with nearly 50 years of experience delivering technology solutions to clients across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we value diverse perspectives, experiences, and backgrounds.
Systematix. Solutions Focused. People Driven.
ServiceNow ITSM Developer – UK
We are Systematix and we are currently looking for a ServiceNow ITSM Developer for our life sciences client.
ABOUT THE PROJECT Our client is a global life sciences organization undertaking a large-scale ServiceNow transformation across multiple regions and operating companies. As part of a global initiative to modernize and standardize IT Service Management (ITSM), the organization is implementing ServiceNow as its enterprise platform for core ITSM capabilities while expanding its IT Operations Management (ITOM) footprint. The ServiceNow ITSM Developer will play a key role in designing, developing, configuring, and supporting enterprise ServiceNow solutions that enhance operational efficiency, automate service management processes, and improve the overall user experience. Working closely with Business Analysts, Solution Architects, Project Managers, and platform teams, you will develop scalable solutions that align with ServiceNow best practices, ITIL standards, and enterprise governance requirements.
ABOUT THE RESPONSIBILITIES As the ServiceNow ITSM Developer, you will be responsible for developing, configuring, and maintaining ServiceNow applications and integrations to support enterprise ITSM processes. You will collaborate with cross-functional teams to translate business requirements into scalable technical solutions while ensuring platform stability, security, and maintainability. The successful candidate will contribute throughout the full software development lifecycle, from solution design and development through testing, deployment, and ongoing platform optimization.
Responsibilities include:
Develop, configure, and customize ServiceNow ITSM applications, workflows, business rules, client scripts, UI policies, and automation
Design, develop, and support core ServiceNow modules including Incident, Problem, Major Incident Management (MIM), Change, Request, Service Catalog, Knowledge Management, CMDB, and Service Portal
Collaborate with Business Analysts and stakeholders to analyze business and operational requirements and translate them into scalable ServiceNow solutions
Develop and maintain integrations between ServiceNow and external enterprise applications using REST APIs, SOAP web services, IntegrationHub, and related integration technologies
Perform platform administration activities including user administration, roles, groups, ACLs, Service Portal configuration, and platform maintenance
Support CMDB configuration and data management activities to ensure platform integrity and service visibility
Develop and execute unit testing while supporting system integration testing, regression testing, and quality assurance activities
Troubleshoot application defects, performance issues, and platform-related incidents while identifying opportunities for optimization
Produce and maintain technical documentation including solution designs, configuration records, technical specifications, and operational procedures
Collaborate with Enterprise Platform teams, architects, and project leadership to ensure alignment with ServiceNow architecture, governance standards, and development best practices
Apply ITIL principles and ServiceNow best practices to improve service delivery, automation, and operational effectiveness
Contribute to continuous platform improvement by recommending enhancements, automation opportunities, and development standards
ABOUT THE QUALIFICATIONS
5+ years of hands-on ServiceNow development experience supporting enterprise implementations
Strong experience developing and configuring ServiceNow ITSM modules including Incident, Problem, Change, Request, Service Catalog, Knowledge Management, CMDB, and Service Portal
Proficiency with JavaScript, Glide APIs, Business Rules, Client Scripts, UI Policies, Flow Designer, and IntegrationHub
Experience developing integrations using REST APIs, SOAP web services, MID Servers, and related integration technologies
Strong understanding of ServiceNow platform architecture and development best practices
Experience supporting platform administration including ACLs, roles, groups, user management, and security configuration
Experience participating in Agile software development methodologies
Strong analytical, troubleshooting, and problem-solving skills
Excellent written and verbal communication skills
Ability to work effectively within cross-functional, globally distributed project teams
ServiceNow Certified System Administrator (CSA) certification is preferred
ServiceNow Certified Application Developer (CAD) certification is considered a strong asset
ITIL Foundation certification is considered an asset
ABOUT THE ROLE Location: Remote (UK/Europe) Duration: 6-month contract with a high likelihood of extension Work hours: Full-time, aligned to UK/Europe business hours
AI DISCLOSURE We may use artificial intelligence (AI) or other automated tools to support parts of our recruitment process. No automated tools make hiring decisions.
APPLY NOW If you are interested in finding out more, please contact us or submit your resume. If you know someone who meets these qualifications, please feel free to forward this opportunity.
ABOUT SYSTEMATIX Systematix is a Global Consulting and Resourcing firm headquartered in Canada with offices across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we value diverse cultures, perspectives, and experiences. Systematix Technology Consultants Inc. has adopted the Employment Equity Policy to promote the full participation and advancement of designated groups (women, Indigenous peoples, visible minorities, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act.
Systematix. Solutions Focused. People Driven.
NETWORK ANALYST
Systematix is currently seeking a Network Analyst for our client, a major provincial energy utility organization, to support the operation, administration, design, and implementation of enterprise corporate and SCADA network infrastructure. ABOUT THE PROJECT Systematix is supporting a major Canadian energy utility organization in maintaining and enhancing its enterprise network environment. The Network Analyst will join the Enterprise Networks team and play a key role in the operational administration and implementation of LAN/WAN infrastructure supporting both corporate and SCADA networks. The role combines hands-on network operations with network architecture, planning, security, troubleshooting, and infrastructure implementation. ABOUT THE RESPONSIBILITIES
Administer, implement, troubleshoot, and document enterprise network infrastructure
Provide technical support, administration, and engineering for enterprise network devices
Monitor and optimize network performance and availability
Troubleshoot and resolve network infrastructure issues
Develop strategic plans for network device and infrastructure evolution
Support network architecture, planning, and implementation initiatives
Manage network disaster recovery planning, implementation, maintenance, and testing
Implement network equipment updates following established security and operational procedures
Support change control and problem management processes
Work with corporate and field employees to resolve technology issues
Collaborate across technical teams to develop scalable network solutions
Maintain network documentation and follow established Standard Operating Procedures
REQUIREMENTS – Must-have
5+ years of recent hands-on network administration and design/architecture experience
Strong enterprise LAN/WAN administration and troubleshooting experience
Valid Class 5 Saskatchewan Driver's Licence or equivalent
Ability to work full-time onsite in Regina
Ability to travel outside Regina, including occasional overnight stays
Ability to participate in an on-call on a rotational basis in 1-week intervals
Ability to attend an in-person interview
Nice-to-have
Spine-and-leaf data centre networking using VXLAN and BGP EVPN
BGP, EIGRP and OSPF routing protocols
Cisco switches and routers, including IOS, IOS-XE and NX-OS
Fortinet firewalls, switches and access points
FortiManager, FortiAnalyzer and FortiNAC
Microsoft Azure networking, including VNets, peering, route tables, Front Door, WAF and NSGs
Oracle Cloud Infrastructure (OCI)
Load balancers and web application firewalls
Network security best practices
Hybrid on-premises/cloud enterprise networking
LTE and satellite communications
ITIL and Change Management
SCADA network experience
Provincial government, Crown corporation, or Oil & Gas Transmission experience
ABOUT THE ROLE Location: Onsite – Regina, Saskatchewan Schedule: Monday to Friday, 8:00 a.m.-5:00 p.m. Start: As soon as possible / anticipated September 2026 End: March 31, 2027 Extensions: Up to four additional 1-year terms (not guaranteed) Travel: Required within Saskatchewan, including possible overnight travel On-call: Rotational, in 1-week intervals Overtime: May be required PAY DISCLOSURE Intermediate: $85-110/hr Senior: $105-125/hr Compensation is commensurate with experience, certifications, technical expertise, and market conditions. AI DISCLOSURE Systematix may use artificial intelligence (AI) or other automated tools to support portions of our recruitment process. No automated system is used to make hiring decisions. ABOUT SYSTEMATIX Systematix is one of Canada's largest privately owned national consulting and resourcing firms. With offices across North America, we deliver high-calibre consulting services and technology professionals to clients across all levels of government and the private sector. Systematix is committed to fostering a diverse, inclusive workplace and is proud to be an equal opportunity employer. Systematix. Results Focused. People Driven.
Senior Disaster Recovery & Business Continuity Consultant
We are Systematix and we are currently looking for a Senior Disaster Recovery & Business Continuity Consultant to support a strategic enterprise resiliency initiative for one of our key clients.
ABOUT THE PROJECT Our client is a global leader in science and technology, supporting a diverse portfolio of businesses across healthcare, life sciences, diagnostics, manufacturing, and industrial innovation. As part of its ongoing commitment to operational resilience, the organization is undertaking a strategic initiative to strengthen Disaster Recovery (DR) and Business Continuity (BC) capabilities across its critical enterprise application landscape.
The successful consultant will join the Operational Excellence organization to assess, improve, and validate Disaster Recovery and Business Continuity capabilities across approximately 21 mission-critical enterprise applications. This role combines strategic advisory, governance, planning, and facilitation responsibilities, helping establish standardized recovery testing processes while enabling application owners to successfully execute recovery exercises.
ABOUT THE RESPONSIBILITIES
Review and assess existing Disaster Recovery Plans for critical enterprise applications.
Develop Disaster Recovery Plans for applications where documentation is incomplete or missing.
Develop Business Continuity Plans for SaaS applications where traditional Disaster Recovery testing is not feasible.
Create standardized Disaster Recovery testing frameworks, methodologies, governance models, and best practices.
Design application-specific recovery testing scenarios, procedures, and validation criteria.
Facilitate Disaster Recovery planning workshops with application owners, technical teams, and business stakeholders.
Provide subject matter expertise on Disaster Recovery and Business Continuity strategies, testing methodologies, documentation standards, and operational readiness.
Coordinate Disaster Recovery testing activities across infrastructure, networking, cybersecurity, and application support teams.
Identify risks, gaps, dependencies, and improvement opportunities within existing recovery capabilities.
Document testing outcomes, lessons learned, remediation plans, and recommendations for continuous improvement.
Support the parallel execution of Disaster Recovery testing across multiple enterprise applications.
Provide regular project updates, status reporting, and stakeholder communications throughout the engagement.
ABOUT THE REQUIREMENTS
10+ years of experience in Disaster Recovery, Business Continuity, Enterprise Resiliency, or a related discipline.
Demonstrated experience developing, reviewing, and validating Disaster Recovery Plans for enterprise applications.
Strong knowledge of Business Continuity Planning methodologies and enterprise resiliency best practices.
Experience designing, coordinating, and facilitating enterprise Disaster Recovery testing programs.
Strong understanding of Disaster Recovery considerations for SaaS applications and cloud-based environments.
Experience supporting Microsoft enterprise technologies, including Microsoft 365, Entra ID, Active Directory, and related platforms.
Knowledge of enterprise cybersecurity technologies, including CyberArk, CrowdStrike, identity governance, and authentication platforms.
Experience working within large, global enterprise environments.
Excellent stakeholder management, facilitation, communication, and presentation skills.
Proven ability to lead cross-functional workshops and influence both technical and business stakeholders.
Strong analytical, documentation, and problem-solving skills.
Ability to work independently while managing multiple priorities in a fast-paced environment.
PREFERRED QUALIFICATIONS
Experience supporting organizations within life sciences, healthcare, diagnostics, manufacturing, or other regulated industries.
Experience with enterprise platforms such as Workday, Microsoft enterprise technologies, finance applications, EHS systems, or identity and access management solutions.
Knowledge of Disaster Recovery and Business Continuity frameworks such as NIST, ISO 22301, or similar standards.
Experience developing enterprise testing standards, governance models, and operational procedures.
Experience leading enterprise resiliency or operational continuity transformation initiatives.
ABOUT THE ROLE This is a contract opportunity supporting a strategic enterprise Disaster Recovery and Business Continuity initiative. The role may be performed remotely within North America; however, candidates must be willing to work collaboratively across North American and European time zones and participate in virtual workshops and stakeholder meetings as required. The successful consultant will serve as the organization's Disaster Recovery subject matter expert, providing leadership, practical guidance, and proven methodologies while helping internal teams execute a comprehensive application recovery testing program and achieve critical resiliency objectives.
AI DISCLOSURE As part of our recruitment process, Systematix may use artificial intelligence (AI) tools to assist with resume screening, candidate matching, and recruitment administration. All hiring decisions are ultimately made by our recruitment and hiring teams.
APPLY NOW If you are interested in finding out more, please contact us or submit your resume to jobs@systematix.com. Know someone who would be a great fit? We welcome referrals of qualified candidates and are always interested in connecting with talented IT professionals.
ABOUT SYSTEMATIX Systematix is a Canadian-owned Global Consulting and Resourcing firm with nearly 50 years of experience delivering technology solutions to clients across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we value diverse perspectives, experiences, and backgrounds.
M365 Collaboration & Governance Administrator
M365 Collaboration & Governance Administrator
We are Systematix and we are currently looking for a Microsoft 365 Collaboration & Governance Administrator for our client.
ABOUT THE PROJECT
Our client is seeking a Microsoft 365 Collaboration & Governance Administrator to support and optimize its Microsoft 365 collaboration platform while strengthening governance, compliance, and responsible AI adoption across the organization.
Working alongside the existing infrastructure team, the successful candidate will administer Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Microsoft Purview, and Microsoft Defender for Office 365 while supporting Microsoft Copilot governance, Power Platform administration, licensing, and tenant-wide Microsoft 365 governance.
This position will also provide backup coverage for the organization’s SharePoint and Exchange administrators, ensuring critical collaboration services remain secure, compliant, and highly available.
Job Description – M365 Collaboration and Governance Administrator.pdf
ABOUT THE RESPONSIBILITIES
In this role, you will administer Microsoft 365 collaboration services while supporting governance, compliance, Microsoft Copilot adoption, and enterprise collaboration initiatives.
Key Responsibilities
Administer Exchange Online, including hybrid mail flow, mailbox migrations, and Microsoft Defender for Office 365.
Administer SharePoint Online, Microsoft Teams, and OneDrive, including permissions, external sharing, and collaboration governance.
Configure and maintain Microsoft Purview, including DLP, sensitivity labels, retention policies, information protection, and compliance controls.
Support Microsoft Copilot governance, including access controls, data protection, oversharing mitigation, Copilot agent lifecycle management, and licensing.
Administer Microsoft Power Platform environments, including environment governance and DLP connector policies.
Manage Microsoft 365 licensing, Secure Score, tenant configuration standards, release management, and feature adoption.
Develop PowerShell and Microsoft Graph API automation to improve administration and reporting.
Provide escalation support while maintaining technical documentation, runbooks, and knowledge articles.
REQUIREMENTS
Must Have
3+ years administering Microsoft 365 enterprise environments.
Strong experience with Exchange Online, SharePoint Online, Teams, and OneDrive.
Experience supporting hybrid Exchange environments, including mailbox migrations and mail flow.
Hands-on experience with Microsoft Purview, including DLP, sensitivity labels, retention, and information protection.
Experience with Microsoft Defender for Office 365.
Experience supporting Microsoft Copilot governance and Microsoft 365 AI services.
Experience administering Microsoft Power Platform environments and DLP connector policies.
Working knowledge of Microsoft Entra ID, Microsoft 365 licensing, and tenant administration.
Strong PowerShell and Microsoft Graph API automation skills.
Experience working within ITIL-based service management environments.
Excellent troubleshooting, communication, and customer service skills.
Nice to Have
MS-102 or SC-400 certifications.
Experience managing Microsoft 365 Copilot licensing and consumption reporting.
Experience with Proofpoint, Check Point, or similar email security products.
Experience administering on-premises Exchange.
ABOUT THE ROLE
Location: Concord, Ontario (Hybrid)
Duration: 6-month contract to start
Work Hours: Standard business hours with occasional after-hours work supporting maintenance windows, migrations, and incident response.
PAY DISCLOSURE
The average hourly contract pay range for this position is:
Intermediate: $65–80/hr
Compensation is based on experience, technical depth, certifications, and overall fit for the role.
AI DISCLOSURE
We may use artificial intelligence (AI) or other automated tools to support portions of our recruitment process. No automated tools are used to make hiring decisions.
ABOUT SYSTEMATIX
Systematix is one of Canada’s largest privately owned national consulting and resourcing firms. With offices across North America, we provide consulting and resourcing solutions to clients across government and the private sector.
Systematix. Solutions Focused. People Driven.
ServiceNow Project Manager
We are Systematix and we are currently looking for a ServiceNow Project Manager to support a global enterprise organization undertaking a multi-year ServiceNow rollout across multiple operating companies.
ABOUT THE PROJECT The core ServiceNow platform has already been implemented at the corporate level, and the current phase focuses on onboarding additional OpCos with minimal customization. The implementation is being delivered in partnership with a global SI, with internal teams responsible for coordination, governance, and rollout execution. The program is currently in the UAT phase for its first major OpCo and will continue in a phased rollout over approximately three years.
ABOUT THE RESPONSIBILITIES
Lead end-to-end delivery of ServiceNow implementation across OpCo rollouts
Manage all phases of the project lifecycle including requirements, design, build, testing, and deployment
Coordinate closely with internal stakeholders and external SI partners
Drive UAT planning, execution oversight, and issue resolution
Ensure alignment across geographically distributed teams in North America and Europe
Manage timelines, risks, dependencies, and stakeholder communications
Support onboarding of new OpCos onto the existing ServiceNow platform
Ensure a minimal customization approach is maintained while meeting business and regulatory requirements
Engage and manage senior stakeholders across business and IT functions
ABOUT THE REQUIREMENTS
Proven experience leading full lifecycle ServiceNow implementations end-to-end
Strong understanding of ITSM and ITOM modules including Incident, Change, CMDB, and ITOM
Demonstrated ability to manage complex, multi-stakeholder enterprise environments
Experience working alongside System Integrators in large-scale implementations
Strong knowledge of UAT processes and delivery governance
Excellent stakeholder management skills including senior executive engagement
Ability to navigate global delivery models and distributed teams
Strong organizational, communication, and leadership capabilities
ABOUT THE ROLE Remote contract role aligned to Eastern Time Zone Multi-phase engagement aligned to a three-year program with strong potential for extension; 6 month engagement to start
AI DISCLOSURE This role may involve exposure to systems and tools that incorporate artificial intelligence. Candidates should be comfortable working in environments where AI-enabled tools support business processes.
APPLY NOW If you are interested in this opportunity, please submit your resume for immediate consideration.
ABOUT SYSTEMATIX Systematix is a Canadian-owned Global Consulting and Resourcing firm with nearly 50 years of experience delivering technology solutions to clients across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we value diverse perspectives, experiences, and backgrounds.
Senior ServiceNow Integration Engineer
We are Systematix and we are currently looking for a Senior ServiceNow Integration Engineer for our Life Sciences client.
ABOUT THE PROJECT Our client is a global life sciences organization undertaking a large-scale ServiceNow transformation across multiple regions and operating companies. As part of a global initiative to modernize and standardize IT Service Management (ITSM), the organization is implementing ServiceNow as its enterprise platform for core ITSM capabilities while expanding its IT Operations Management (ITOM) footprint.
The Senior ServiceNow Integration Engineer will play a critical role in designing, developing, and supporting enterprise-grade integrations between ServiceNow and a diverse ecosystem of business applications, cloud platforms, monitoring tools, and infrastructure services. Working closely with Solution Architects, Platform Engineers, Infrastructure teams, Application Owners, and business stakeholders, you will deliver secure, scalable, and resilient integration solutions that enhance automation, improve operational visibility, and support enterprise service management across the organization.
ABOUT THE RESPONSIBILITIES As the Senior ServiceNow Integration Engineer, you will be responsible for designing, developing, and supporting complex integrations across the ServiceNow platform while ensuring alignment with enterprise architecture, governance standards, and ITIL best practices. You will collaborate with cross-functional teams to deliver robust integration solutions supporting both ITSM and ITOM capabilities across a large-scale enterprise environment.
Responsibilities include:
Design and implement enterprise integration architectures supporting ServiceNow ITSM and ITOM solutions
Develop and maintain secure, scalable integrations between ServiceNow and enterprise applications, cloud platforms, monitoring tools, identity services, ERP systems, collaboration platforms, and DevOps toolchains
Build and support integrations utilizing REST APIs, SOAP web services, GraphQL, event-driven architecture, IntegrationHub, Flow Designer, MID Servers, and Scripted APIs
Design and implement integrations supporting Incident, Problem, Change, Request, Service Catalog, Knowledge Management, CMDB, Asset Management, Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Discovery, and Orchestration
Develop middleware integrations utilizing enterprise integration platforms including Azure Integration Services, MuleSoft, Boomi, Workato, Informatica, Kafka, or equivalent technologies
Design and implement automation workflows that reduce manual effort, improve operational efficiency, and enable event-driven incident response and remediation
Support CMDB integration strategy through configuration item ingestion, reconciliation, data validation, and ongoing data quality initiatives
Collaborate with Enterprise Architects and Platform Teams to establish integration standards, governance, and best practices
Implement CI/CD pipelines, version control processes, release management practices, and Infrastructure as Code principles supporting ServiceNow integration deployments
Produce high-quality technical documentation including solution designs, architecture diagrams, interface specifications, operational procedures, and support documentation
Troubleshoot complex integration issues spanning multiple enterprise platforms while identifying opportunities to improve performance, resiliency, scalability, and automation
Mentor junior developers and contribute to continuous improvement initiatives across the ServiceNow integration practice
ABOUT THE QUALIFICATIONS
8+ years of enterprise integration engineering experience supporting complex enterprise environments
5+ years of hands-on experience developing and supporting ServiceNow platform integrations
Proven experience implementing integrations across ServiceNow ITSM and ITOM capabilities
Strong experience designing and developing REST APIs, SOAP web services, GraphQL APIs, webhooks, and event-driven integrations
Hands-on experience with ServiceNow IntegrationHub, Flow Designer, MID Servers, Business Rules, Scripted APIs, and scoped applications
Strong knowledge of ServiceNow ITSM, Discovery, CMDB, Service Mapping, Event Management, and ITOM architecture
Experience integrating ServiceNow with enterprise monitoring and observability platforms such as Azure Monitor, Dynatrace, Splunk, AppDynamics, Datadog, SolarWinds, or SCOM
Experience with middleware and enterprise integration technologies including Azure Integration Services, MuleSoft, Boomi, Workato, Informatica, Kafka, or similar platforms
Proficiency with JavaScript and experience with Python and PowerShell; Java experience is considered an asset
Experience supporting Microsoft Azure, AWS, Google Cloud Platform, or hybrid cloud environments
Experience implementing CI/CD pipelines utilizing Git, Azure DevOps, Jenkins, GitHub Actions, or similar DevOps platforms
Strong understanding of enterprise integration patterns, security protocols, authentication technologies, and API governance
Experience working within Agile delivery methodologies and large enterprise transformation programs
Excellent analytical, troubleshooting, and problem-solving skills
Strong written and verbal communication skills with the ability to communicate effectively with both technical and business stakeholders
ServiceNow Certified System Administrator (CSA) certification is preferred
ServiceNow Certified Implementation Specialist (ITSM and/or Discovery) certification is considered a strong asset
ServiceNow Certified Technical Architect (CTA) certification is considered an asset
ABOUT THE ROLE Location: Remote (Eastern Time) with flexibility to collaborate across additional time zones as required Duration: 6-month contract with a high likelihood of extension Work hours: Full-time, primarily aligned to Eastern Time (ET), with flexibility to support UK/Europe business hours when required
AI DISCLOSURE We may use artificial intelligence (AI) or other automated tools to support parts of our recruitment process. No automated tools make hiring decisions.
APPLY NOW If you are interested in finding out more, please contact us or submit your resume. If you know someone who meets these qualifications, please feel free to forward this opportunity.
ABOUT SYSTEMATIX Systematix is a Global Consulting and Resourcing firm headquartered in Canada with offices across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry.
Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we value diverse cultures, perspectives, and experiences. Systematix Technology Consultants Inc. has adopted the Employment Equity Policy to promote the full participation and advancement of designated groups (women, Indigenous peoples, visible minorities, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act.
Systematix. Solutions Focused. People Driven.
ServiceNow QA/Test Analyst
We are Systematix and we are currently looking for a ServiceNow QA/Test Analyst for our life sciences client.
ABOUT THE PROJECT Our client is a global life sciences organization undertaking a large-scale ServiceNow transformation across multiple regions and operating companies. As part of a global initiative to modernize and standardize IT Service Management (ITSM), the organization is implementing ServiceNow as its enterprise platform for core ITSM capabilities while expanding its IT Operations Management (ITOM) footprint. The ServiceNow QA/Test Analyst will play a critical role in ensuring the quality, stability, and reliability of ServiceNow solutions delivered across the enterprise. Working closely with the Test Lead, Business Analysts, developers, architects, and business stakeholders, you will support end-to-end testing activities throughout the project lifecycle, helping ensure solutions meet business requirements, adhere to platform standards, and are ready for production deployment.
ABOUT THE RESPONSIBILITIES As the ServiceNow QA/Test Analyst, you will be responsible for validating ServiceNow functionality across the platform and ensuring solutions meet business, technical, and quality expectations before deployment. You will collaborate closely with the Test Lead, Business Analysts, developers, architects, and business stakeholders to develop and execute comprehensive testing strategies across ITSM and ITOM capabilities. The successful candidate will support all phases of testing, including functional, integration, regression, and User Acceptance Testing (UAT), while promoting best practices in quality assurance, defect management, test automation, and continuous process improvement.
Responsibilities include:
Develop and execute test scripts, test scenarios, and test cases supporting ServiceNow ITSM modules and ITOM Discovery across functional, integration, regression, end-to-end, and User Acceptance Testing (UAT) cycles
Collaborate with the Test Lead, Business Analysts, developers, architects, and business stakeholders to ensure testing activities align with approved business requirements, solution designs, and project objectives
Validate functionality across core ServiceNow modules including Incident, Problem, Change, Request, Service Catalog, Knowledge Management, CMDB, and ITOM capabilities
Ensure complete traceability between business requirements, user stories, test cases, test execution, and test results throughout the testing lifecycle
Coordinate testing activities with business subject matter experts, developers, architects, and process owners to ensure comprehensive solution validation
Manage the complete defect lifecycle, including defect logging, triage, prioritization, retesting, validation, and resolution tracking
Prepare and maintain test data while ensuring test environments remain stable, available, and suitable for execution activities
Support User Acceptance Testing (UAT) planning, execution, issue resolution, and business stakeholder engagement
Promote the adoption and effective use of the ServiceNow Automated Test Framework (ATF) and support test automation initiatives where appropriate
Produce comprehensive testing documentation including test plans, execution reports, quality metrics, defect summaries, and test closure reports
Ensure all testing activities align with ITIL best practices, ServiceNow platform standards, and enterprise governance requirements
Identify opportunities to improve testing methodologies, quality assurance processes, and overall delivery effectiveness through continuous improvement initiatives
ABOUT THE QUALIFICATIONS
5+ years of experience in software testing or quality assurance, including experience supporting enterprise ServiceNow implementations
Hands-on experience testing ServiceNow ITSM modules, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB
Experience supporting or testing ITOM capabilities, including Discovery, is considered a strong asset
Experience developing test plans, test scenarios, test scripts, and traceability matrices
Strong understanding of functional, integration, regression, end-to-end, and User Acceptance Testing (UAT)
Experience managing defects through their full lifecycle, including logging, prioritization, retesting, and validation
Experience using test management and defect tracking tools
Familiarity with the ServiceNow Automated Test Framework (ATF) is considered an asset
Strong understanding of ITIL principles and ServiceNow best practices
Excellent analytical, troubleshooting, and problem-solving skills
Strong organizational skills with exceptional attention to detail
Excellent written and verbal communication skills
Ability to work collaboratively within cross-functional, globally distributed project teams
ABOUT THE ROLE Location: Remote Duration: 6-month contract with a high likelihood of extension Work hours: Full-time, aligned to eastern time zone business hours
AI DISCLOSURE We may use artificial intelligence (AI) or other automated tools to support parts of our recruitment process. No automated tools make hiring decisions.
APPLY NOW If you are interested in finding out more, please contact us or submit your resume. If you know someone who meets these qualifications, please feel free to forward this opportunity.
ABOUT SYSTEMATIX Systematix is a Global Consulting and Resourcing firm headquartered in Canada with offices across North America and the United Kingdom. We provide the highest-caliber consulting solutions to a diverse client base across all levels of government and private industry. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we value diverse cultures, perspectives, and experiences. Systematix Technology Consultants Inc. has adopted the Employment Equity Policy to promote the full participation and advancement of designated groups (women, Indigenous peoples, visible minorities, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act. Systematix. Solutions Focused. People Driven.
