• EN

Quality Assurance (QA) Analyst

We’re currently seeking an experienced Quality Assurance (QA) Analyst to support an Atlantic Region public-sector client, through IT Shared Services (ITSS), in the delivery of a multi-year Enterprise Client Relationship Management (eCRM) transformation.

This role will be instrumental in ensuring the quality, reliability, and performance of enterprise CRM solutions built on an Angular front end, Azure back end, and Oracle Fusion Cloud Sales and Service CRM. The QA Analyst will work within an Agile-Iterative delivery framework, collaborating closely with developers, business stakeholders, and the eCRM leadership team to deliver high-quality software that meets public-sector standards.

LOCATION & WORK HOURS
Location: Remote, with occasional on-site work in the Atlantic Region as required
Work Hours: Aligned to Atlantic Standard Time (AST)
Start Date: March 27, 2026 (anticipated)
Duration: 12-month contract ending January 29, 2027 (with potential for extension)
Hours: Monday to Friday, standard business hours (AST)

THE ROLE – Quality Assurance Analyst (eCRM)
As the Quality Assurance Analyst, you will play a key role in validating and safeguarding the quality of enterprise CRM solutions that support citizen and business services across the Atlantic Region.

You will be responsible for manual and automated testing, test planning, defect management, and continuous improvement of QA practices. Working closely with ITSS, developers, and business partners, you will ensure applications meet functional, technical, accessibility, and performance requirements before moving into production.

KEY RESPONSIBILITIES

• Design, develop, and execute manual and automated test cases
• Create and maintain automated tests using Playwright (C#/.NET Core) and NUnit within Azure Pipelines
• Review design specifications and user stories to identify test scenarios and data requirements
• Conduct system testing, regression testing, UAT support, and performance testing
• Identify, log, reproduce, and track defects through resolution
• Collaborate with developers to triage issues and validate fixes
• Support business partners during user acceptance testing
• Contribute to QA standards, processes, and documentation
• Ensure solutions meet accessibility, reliability, and quality standards

MANDATORY EDUCATION & EXPERIENCE

• 3+ years’ experience with automated testing using Playwright (C#/.NET Core) and NUnit in Azure Pipelines
• Experience creating test plans and scripts for manual testing
• Programming experience with Java, JavaScript, or TypeScript
• Experience testing REST and/or SOAP APIs using JSON or XML
• Experience across system testing, UAT, regression, and performance testing

PREFERRED QUALIFICATIONS

• Experience using Playwright for automation (Node.js or .NET/C#)
• Experience with Azure DevOps or CI/CD tools
• API development and testing knowledge
• Experience with BDD tools
• Experience with Oracle Fusion Cloud Sales and Service CRM or similar CRM platforms
• Public-sector or government experience

KEY DELIVERABLES

• Automated and manual test cases aligned to requirements
• QA metrics, defect reports, and execution summaries
• Regression and performance test results
• QA documentation and repeatable processes
• Support for UAT, releases, and production validation

PAY RANGE (HOURLY)

• Intermediate QA Analyst: $75 – $90 per hour (typically 3–5 years experience)
• Senior QA Analyst: $90 – $110 per hour (typically 6+ years experience)

Rates are dependent on experience and skill alignment.

ABOUT THE ROLE
This engagement offers the opportunity to contribute to a major digital transformation initiative modernizing enterprise CRM platforms across the Atlantic Region. The successful candidate will play a critical role in ensuring quality, stability, and long-term sustainability. 1-year Contract.

ABOUT SYSTEMATIX
Systematix is one of Canada’s largest privately owned national consulting and resourcing firms, delivering high-caliber IT consulting solutions to government and industry clients across the country.