Systematix is currently seeking a Business Analyst for our client, a major provincial utility organization, to support the delivery of a cloud-based contact centre transformation initiative within an enterprise IT environment. ABOUT THE PROJECT: Systematix is supporting a major provincial utility organization undertaking a strategic initiative to implement a cloud SaaS contact centre solution, including integration with enterprise systems and modernization of customer service capabilities. This role requires an experienced IT Business Analyst to support project delivery by gathering and documenting business requirements, working across Agile and Waterfall methodologies, and coordinating with business, technical, vendor, and customer service stakeholders. ABOUT THE RESPONSIBILITIES:
Support delivery of a cloud-based contact centre implementation project
Gather, analyze, and document business, functional, and non-functional requirements
Facilitate stakeholder workshops, interviews, and working sessions
Translate business needs into clear requirements, user stories, process flows, and acceptance criteria
Support Agile and Waterfall project delivery activities
Work with technical teams, vendors, and business stakeholders to validate solution requirements
Support integration planning with enterprise systems and customer service platforms
Assist with change, adoption, and operational readiness activities
Support testing activities, UAT coordination, and requirements traceability
Maintain documentation and deliverables in accordance with SaskPower standards
Provide regular updates and support communication across business and technical teams
Help ensure the solution supports contact centre and customer service objectives
REQUIREMENTS: Must-have:
IIBA CBAP, PMI-PBA, or IIBA AAC certification (mandatory)
Significant IT project experience as a Business Analyst
Experience gathering and documenting business requirements
Experience with Agile and Waterfall project methodologies
Strong communication and customer service skills
Ability to work with business and technical stakeholders in a customer-facing environment
Ability to support documentation, traceability, testing, and delivery coordination
Nice-to-have:
Experience with contact centre technology projects
Knowledge of systems such as telephony, IVR, workforce management, or CRM integrations
Experience with Azure DevOps
Familiarity with cloud and SaaS solutions
Experience supporting enterprise system integrations
ABOUT THE ROLE:
Location: Onsite (Regina, Saskatchewan)
Planned Start Date: June 1, 2026
Planned End Date: December 31, 2027
Duration: ~19 months (with potential for extension)
Guaranteed Utilization: 100%
This is a long-term engagement, offering stability and continuity on a high-impact enterprise transformation initiative. PAY DISCLOSURE: Based on current Saskatchewan public-sector and utility market rates for IT Business Analysts: Intermediate (6-9 years): $75-$90/hr Senior (10+ years): $90-$105/hr
Compensation is commensurate with experience, certifications, and alignment with Saskatchewan public-sector market benchmarks. AI DISCLOSURE: Systematix may use artificial intelligence (AI) or other automated tools to support parts of the recruitment process. No automated tools make hiring decisions. ABOUT SYSTEMATIX: Systematix is one of Canada's largest privately owned national consulting and resourcing firms, providing consulting and staffing services across public and private sectors. Systematix. Results Focused. People Driven.
GRC & Business Continuity Program (BCP) Analyst
Systematix is currently seeking a Governance, Risk & Compliance (GRC) and Business Continuity Program (BCP) Analyst for our client, a major provincial energy utility organization, to support enterprise security governance, risk management, compliance, and business continuity initiatives within a regulated utility environment.
ABOUT THE PROJECT Systematix is supporting a major Canadian energy utility organization in strengthening its Enterprise Security governance, risk management, compliance, and business continuity capabilities.
The GRC & BCP Analyst will join the Enterprise Security team and play a key role in developing and maintaining governance frameworks, supporting cybersecurity compliance and audit activities, conducting risk assessments, and contributing to business continuity and disaster recovery planning.
ABOUT THE RESPONSIBILITIES
Develop and maintain cybersecurity governance frameworks and documentation
Conduct enterprise security risk assessments and risk management activities
Perform third-party security risk assessments and vendor reviews
Support business continuity planning (BCP) and disaster recovery (DR)
Conduct compliance reviews and track remediation activities
Develop and maintain security policies, standards, and procedures
Support internal and external audits, including evidence gathering
Document and manage enterprise risks and risk exceptions
Monitor change management compliance
Conduct threat and risk assessments
Support cybersecurity awareness and training programs
Collaborate with security, IT, and operational teams
REQUIREMENTS – Must-have
5+ years of experience in GRC
5+ years in cybersecurity or enterprise security teams
3+ years in business continuity and disaster recovery
3+ years in policy development
Experience with audits and regulatory compliance
Strong communication and documentation skills
Ability to work onsite in Regina
Nice-to-have
ICS / SCADA experience
Energy or utilities experience
GRC tools experience
Certifications (CISSP, CISM, CISA, ABCP, MBCP)
ABOUT THE ROLE Location: Onsite – Regina, Saskatchewan Schedule: Monday to Friday, 7.5 hours/day Start: May/June 2026 End: March 31, 2027 Extensions: Up to four 1-year terms
Systematix is currently seeking a Junior Governance, Risk & Compliance (GRC) Analyst for our client, a major provincial energy utility organization, to support enterprise security governance and cybersecurity compliance initiatives within a regulated utility environment.
ABOUT THE PROJECT Systematix is supporting a major Canadian energy utility organization in strengthening its Enterprise Security governance, risk management, and compliance capabilities.
The Junior GRC Analyst will support the Enterprise Security team by assisting with the development and maintenance of governance frameworks, conducting risk assessments, supporting cybersecurity compliance initiatives, and helping implement security awareness and risk management processes across the organization.
This role requires a strong foundation in cybersecurity governance, risk management, compliance practices, and enterprise security operations, along with the ability to collaborate across security, IT, and operational teams.
ABOUT THE RESPONSIBILITIES
Support development and maintenance of cybersecurity governance frameworks and documentation
Assist with security risk assessments and risk management activities
Conduct third-party security risk assessments and vendor security reviews
Assist in performing security compliance reviews and monitoring remediation activities
Develop and maintain security policies, standards, procedures, and documentation
Support internal and external security audits, including evidence gathering and reporting
Document and track enterprise security risks and risk exceptions
Assist in monitoring change management compliance across systems and processes
Support development and delivery of cybersecurity awareness and training programs
Participate in threat and risk assessments to identify and mitigate vulnerabilities
Collaborate with enterprise security, IT, and operational teams to strengthen security posture
Maintain documentation related to governance processes, security procedures, and risk registers
REQUIREMENTS – Must-have
Minimum 3+ years of experience in cybersecurity governance, risk, and compliance (GRC)
Minimum 3+ years working as part of a cybersecurity or security operations team
Experience supporting business continuity planning and disaster recovery initiatives
Experience developing security policies, standards, and procedures
Experience supporting security audits, regulatory monitoring, and compliance activities
Experience conducting security risk assessments and risk analysis activities
Experience supporting security awareness and training programs
Strong understanding of security governance frameworks and cybersecurity best practices
Strong documentation, analytical, and communication skills
Ability to work full-time onsite in Regina, Saskatchewan
Nice-to-have
Experience working in Industrial Control Systems (ICS) or SCADA environments
Experience in energy, utilities, or other critical infrastructure sectors
Experience working with GRC platforms or risk management tools
North American enterprise cybersecurity experience
Professional certifications such as CISSP, CISM, CISA, ABCP, or MBCP
ABOUT THE ROLE Location: Onsite – Regina, Saskatchewan Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM CST Planned Start Date: April 2026 (anticipated award) Initial End Date: March 31, 2027 Extension Options: Up to four additional one-year renewal terms
Compensation is commensurate with experience, skills, and market conditions.
AI DISCLOSURE Systematix may use artificial intelligence (AI) or other automated tools to support parts of the recruitment process. No automated tools make hiring decisions.
ABOUT SYSTEMATIX Systematix is one of Canada’s largest privately owned national consulting and resourcing firms, providing consulting and staffing services across public and private sectors.
