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Network Operations Analyst

We are Systematix and we are looking for a Network Operations Analyst to fill a 6-month+ contract position (hybrid role) with one of our key clientele in the equipment manufacturing industry just north of Toronto.

About the Project

Our client, one of the world’s leading commercial, industrial and construction equipment manufactures, is seeking a Network Operations Analyst to work with Network Engineering team to provide network support for client group of companies.

Key duties of this position focus on proactive monitoring, operational support and remote management of the network infrastructure. Working with other members of the Network Operations team, the candidate is expected to manage all aspects of day-to- day support activities and escalations as required.

The successful candidate is an outgoing self-starter who is willing to show initiative and learn quickly on the job.

About the Responsibilities

  • Provide network support
  • Proactive network monitoring and maintenance
  • Working with the network operations team, maintain all aspects of the network infrastructure
  • Identify, diagnose and resolve network incidents as quickly as possible
  • Demonstrate initiative and resourcefulness providing exceptional customer service
  • Given specific customer requirements, demonstrate ability to manage network projects independently
  • Occasional afterhours support
  • Dependable vehicle is required for occasional travel

About the Requirements

  • 2+ years in a network support role
  • Industry certifications an asset but focus will be on technical abilities
  • ITIL v3/v4 Foundations is highly desirable

Knowledge and Experience:

  • Experience providing network support via telephone, emails and helpdesk request. Experience configuring Cisco wireless, switches
  • Working knowledge of an ITIL/ITSM driven environment
  • Cisco routers and switches
  • Enterprise controller-based Wireless
  • Firewall technologies and general network security practices Windows Administration tasks (DHCP, DNS, etc)
  • VoIP/QoS
  • Network management tools (e.g. Cisco Prime, Solarwinds)
  • Network performance tools (e.g. NetFlow, Wireshark)
  • Ability to document Network design and solutions
  • Physical network activities including rack/stack and cabling
  • Understanding incident and service management methodologies
  • Strong communication – verbal/written/interpersonal skills

About the Role

This is a six (6) month contract position (full-time hours) located in Concord, Ontario involving a hybrid of remote and onsite work, as required. (2 days on-site/3 days remote per week). Strong possibility of extension based on performance.

Apply Now

If you are interested in finding out more, please contact us or submit your resume to Or, if you know someone who meets these qualifications, please forward this assignment opportunity to them.

About Systematix

Systematix is one of Canada’s largest privately-owned National Consulting and Resourcing firms. With offices across North America we provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and private industry sectors.

Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer.

At Systematix, we bring people and projects together!


Job: Network Operations Analyst